Frequently Asked Questions
General Questions
What products does AMSCO Windows offer?
AMSCO manufactures high-quality vinyl windows and patio doors, as well as aluminum multi-slide doors designed for modern architecture, large openings, and sleek sightlines.
Where can I buy AMSCO products?
AMSCO products are sold through authorized dealers, who assist with product selection, sizing, ordering, and professional installation.
Are AMSCO vinyl windows energy-efficient?
Yes. AMSCO vinyl frames combined with insulated Low-E glass help improve indoor comfort and reduce heat transfer. Energy-efficient glass packages are available for all climate zones.
Are AMSCO products suitable for new construction and replacement projects?
Yes. AMSCO offers solutions for both new construction and replacement applications.
Window Performance & Options
Are AMSCO windows good for noise reduction?
Yes. AMSCO offers multiple sound-reducing glass packages. STC ratings are printed on product labels and are third-party tested for accuracy.
What is the AMSCO Serenity Collection?
The Serenity Collection is AMSCO’s dedicated sound-reduction window solution. While several sound-control glass options are available across collections, Serenity is engineered to maximize noise-reduction performance.
What glass options does AMSCO offer?
AMSCO provides a wide range of glass options, including:
- Low-E energy-efficient coatings
- Argon gas-filled insulated glass
- Laminated and mixed-thickness glass for sound control
- Tempered safety glass
- Obscure and privacy glass
- Patterned glass
- Tinted glass options
Warranty & Service
Do AMSCO windows have a warranty?
Yes. AMSCO offers manufacturer warranties that cover defects in materials and workmanship.
How do I request warranty service?
Contact your original dealer or AMSCO Customer Service. Providing order information and photos helps speed up the process.
Can I get replacement parts?
Yes. AMSCO offers replacement parts such as hardware, screens, and balances. Your dealer or an AMSCO representative can help identify the correct components.
Installation & Ordering
Who installs AMSCO windows and doors?
Installation is performed by trained professionals within AMSCO’s authorized dealer network to ensure proper performance and warranty compliance.
Can I install AMSCO windows myself?
Professional installation is strongly recommended for optimal performance and warranty protection.
How long does it take to receive my order?
Lead times vary by product, configuration, and region. Your dealer will provide the most accurate timeline based on AMSCO’s production schedule.
Care & Maintenance
How do I maintain AMSCO vinyl and aluminum windows?
Clean frames with mild soap and water, avoid abrasive cleaners, and periodically inspect weatherstripping, hardware, and weep holes.
Can vinyl windows be painted?
Painting vinyl windows is not recommended and will void the warranty. AMSCO offers factory-applied color options that meet AAMA 2605 coating requirements.
Collection-Specific FAQs
Studio Collection
Who is the Studio Collection designed for?
The Studio Collection is ideal for homeowners and builders seeking durable, budget-friendly vinyl windows with reliable performance. Multiple configuration packages are available to meet specific project needs
What window styles are available in the Studio Collection?
Single-hung, sliding, picture windows, and select specialty shapes.
Are Studio windows energy-efficient?
Yes. Studio windows include insulated glass and an energy-efficient frame design.
Is the Studio Collection available for replacement projects?
Yes. The Studio Collection supports both new construction and replacement applications.
Hampton Collection
What makes the Hampton Collection unique?
The Hampton Collection features a sturdy 3.5-inch vinyl frame with deep beveled edges, delivering a refined, wood-window-inspired architectural appearance.
Do Hampton windows look like wood?
Yes. The sculpted profiles closely mimic the character and depth of traditional wood windows.
What home styles work best with Hampton windows?
Traditional, craftsman, colonial, and transitional home designs.
How does Hampton perform in terms of energy efficiency?
Hampton windows deliver strong energy performance when paired with AMSCO’s insulated glass packages.
Serenity Collection
What is the Serenity Collection?
The Serenity Collection features an enhanced 5-5/8-inch frame combined with advanced sound-control glass technology to help reduce noise from traffic, airports, rail lines, and busy neighborhoods.
How does Serenity reduce noise?
Through laminated glass, varied pane thickness, optimized airspace, and specialized sound-control glazing.
Does Serenity change the appearance of the window?
No. Serenity maintains the same exterior appearance while significantly improving sound performance.
Can Serenity be paired with different window styles?
Yes. Serenity sound-control packages can be paired with both Studio and Hampton Collection operating styles.
NuVista Aluminum
What is NuVista Aluminum?
NuVista is AMSCO’s line of modern aluminum windows and doors, offering slim sightlines and exceptional structural strength.
When should I choose NuVista Aluminum?
NuVista is ideal for large openings, modern designs, and commercial or multi-family applications.
Are NuVista aluminum windows energy-efficient?
Yes. When configured with thermally improved frames and high-performance glass, NuVista delivers excellent energy efficiency.
Can NuVista support large spans?
Yes. Aluminum’s strength allows for larger windows and doors with expansive, uninterrupted views.
AMSCO Windows
1880 South 1045 West PO Box 25368 Salt Lake City, Utah 84125
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