Thank you for choosing AMSCO Windows®. We take great pride in our products, which have been engineered and manufactured to provide value, comfort, and peace of mind. Please feel free to download our warranty, which is also contained below for your review. Please also visit the Care & Maintenance section of our web site to become familiar with the care and maintenance instructions. By following them, your AMSCO Windows will continue to function properly and look great.
Lifetime Limited Warranty
What Does This Warranty Cover?
This warranty covers any defects in materials or workmanship (excluding installation) in our Renaissance® Composite and vinyl window and door products, including the accompanying screens and insulated glass, we manufactured for use in the United States after [January 1, 2005], with the exceptions stated below.
Who is Covered?
This warranty covers the owner of the building in which the product is initially installed.
How Long Does the Coverage Last? Owner Occupied Single-Family Residences. If the product is installed in a single-family residence that you own and occupy at the time of initial installation, this warranty remains in force for as long as you own and occupy such residence.
If you sell your residence or it becomes occupied by any person other than you, the foregoing warranty will remain in force for five (5) years from the date the product was originally installed in the single-family residence.
Other Buildings. If the product is installed in a building other than an owner occupied single-family residence, the foregoing warranty will remain in force for ten (10) years from the date the product was originally installed in the building. Coverage terminates if you sell or otherwise transfer such building.
Limitation on Duration of Implied Warranties
THE DURATION OF ANY IMPLIED WARRANTIES SHALL BE NO LONGER THAN THE DURATION OF THE EXPRESS WARRANTY ABOVE. THE CLAIM PROCEDURE FOR IMPLIED WARRANTIES SHALL BE THE SAME AS FOR EXPRESS WARRANTIES AS PROVIDED HEREIN. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation on implied warranties may not apply to you.
What Does This Warranty Not Cover?
This warranty does not cover, and AMSCO Windows is not liable for:
Normal wear and tear, including natural weathering or fading of surfaces and/or hardware finishes, including corrosion in corrosive environments.
Glass breakage; failure due to misuse, abuse or accident; and damage caused by failure to perform periodic maintenance as outlined in our Care & Maintenance Instructions; by alteration or modification to the product (such as tints, films, paint or security systems applied or attached to the product); by improper or insufficient ventilation which causes excessive heat build up, such as blinds or window treatments; or any other cause beyond our control (including without limitation fire, flood, earthquake and other acts of nature).
Improper handling, installation, maintenance or operation not in conformance with our installation instructions; problems related to water and/or air infiltration or leaking caused by improper use or installation; flaws in building design or construction or sloped glazing or other non-vertical installation.
Damage or poor product performance resulting from installation into a condition that exceeds product design standards and/or certified performance specifications and/or is not in compliance with building codes; or from settling or movement of the building.
Condensation. (Most condensation problems are related to excessive interior humidity levels and should be addressed by a qualified heating/air conditioning specialist.)
Labor and materials for the installation of a complete replacement product.
Any repainting or finishing required in connection with warranty work.
Reinstalled product.
Product that has not been paid for.
Product sold by AMSCO as a clearance item, second, blemished, or in "as is" condition.
Joining or mulling separate products together.
Installation or installation caused damage.
How Do You Get Service?
If something goes wrong, immediately contact the dealer or contractor from whom you purchased the product. Arrange a mutually convenient time for the service representative of the dealer or contractor to come to your building and, if possible, correct the problem. In most cases your dealer or contractor will be able to correct the problem, but if he is not able to do so, you should contact us directly in writing at the following address:
AMSCO Windows
Warranty Service
1880 South 1045 West
Salt Lake City, Utah 84104
We can react more efficiently if you provide the following:
Your name, address and daytime telephone number.
Sales receipt or other documentation establishing proof and date of purchase and installation.
The name of the dealer or contractor that originally supplied the product.
A description of the problem.
What Will We Do to Correct the Problem?
Upon notification, we will investigate the problem. If the product is found to be defective, and is covered under the provisions of this warranty, we will provide replacement parts and any skilled labor necessary to repair the product at no charge. If the defect cannot be repaired, we will provide a replacement product and ship it to the original delivery site. Installation or reinstallation of repaired or replacement product is not covered. All in-place service under this warranty will be performed at the site of the initial installation.
WE ARE NOT RESPONSIBLE OR LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE FOREGOING EXCLUSION AND LIMITATION MAY NOT APPLY TO YOU.
What Must You Do to Keep the Warranty in Effect?
This warranty requires that AMSCO Windows, or their representatives, be granted reasonable access to nonconforming product.
Exclusive Remedy, Implied Warranties and Other Important Legal Information.
This warranty sets forth our maximum liability for our products. YOUR SOLE AND EXCLUSIVE REMEDY WITH RESPECT TO ANY AND ALL LOSSES OR DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER SHALL BE THOSE REMEDIES SPECIFIED ABOVE. No distributor, dealer or representative of AMSCO Windows has the authority to change, modify or expand this warranty. The original purchaser of this product agrees that it has read this warranty and understands it, is bound by its terms and will provide this warranty to the original owner of the structure into which the product is installed.
How Does State Law Relate to This Warranty?
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Because manufacturing materials and techniques can change, replacement product(s) may not be an aesthetic match to the original.
