The AMSCO Warranty

The AMSCO Windows® Difference – Peace of Mind

We are dedicated to delivering high quality products that provide value, comfort and peace of mind. All AMSCO Windows® products are produced knowing that they will be a part of our customers’ lives for many years. We present that philosophy to our customers by backing our products with a limited lifetime warranty. Including AMSCO Windows in your life will bring you peace of mind knowing that should defects arise we will correct them.

How long does the AMSCO peace of mind last?

Our commitment will last a lifetime. AMSCO Windows has been through it all and we’re still here. With more than 60 years’ experience to back us up, we can commit to our customers that we will be here to help.

Our Products, People and Partners are the Reason….

We start at the beginning of the manufacturing process and see it through to the end. We start with the best raw materials and combine that with the most experienced craftsmen to create a product to stand the test of time. Partnered with the best dealers and distributors in the industry we deliver with the confidence that we have built something special.

View US Warranty

 


Getting Service

You may be able to fix minor issues yourself…

If all you need is parts please visit our Parts Store for some of the most common parts.

For easy to remedy issues and other tips please see our How-To video series hosted on our YouTube Channel.

Getting service for your AMSCO Windows is easy.

Due to the structure of the AMSCO distribution network, the fastest and most effective way to get service on your window and door products is to contact the servicing dealer that sold the windows. They will be your primary contact for resolutions regarding service.

If you do not know or cannot identify your servicing dealer we would be happy to assist you. Simply fill out the Service Request and submit it to AMSCO and one of our helpful customer service representatives will contact you.

 

New Construction

Where We Come from, “Builder’s Grade” is a Dirty Word.

In the window business, “builder’s grade” often translates to the cheapest thing available on the market that day. And when it comes to something as important as the windows that will be installed in your new home, you don’t want any part of it.

AMSCO® offers a wide range of windows to fit any new construction budget – and every one of them is sure to be a better choice than “builder’s grade.”
back to top

 

Replacement Windows

The old adage, “If it Ain’t Broke…” Doesn’t Apply to Old Windows.

There are many reasons to replace your old single-pane windows – and most of them have nothing to do with neighborhood baseball games. Here are just a few smart reasons to upgrade to a smarter replacement window:

Save Money on Energy Bills

If you have single-pane windows, upgrading to AMSCO® replacement windows with energy efficient features like double-pane, CōzE, CōzE Tint and CōzE HV glass will result in unbelievable year-round savings.

Improve Your Home’s Appearance

Our high quality vinyl, unique composite and selection of styles and hardware options can improve the look of your home both inside and out. Often, simply changing the window style can dramatically change the entire appearance of a room.

Increase Ventilation

Get more fresh air circulating in your house by replacing fixed units with operable venting windows. You’ll be amazed at the difference quality replacement windows make to the quality of life in your home.
back to top

Hiring a Contractor

A Window is only as Good as the Person Installing it. Choose Wisely.

Whether or not you are satisfied with any new window depends largely on the contractor who installs them. Here are a few tips to help you select a contractor that will help you get the most out of your AMSCO® windows:

  1. Ask the contractor if they possess all the required city, county or regional business licenses.
  2. Be sure they are bonded and insured. This will protect you in the event of an accident.
  3. Contact your city’s planning commission and determine who is responsible for obtaining any necessary permits. If it’s your contractor’s responsibility, make certain that they are aware of this. It’s also possible that separate permits may be necessary for windows and doors.
  4. Ask for customer referrals.
  5. Set a timeline for completion of your project and have the contractor put it in writing.
  6. Communicate regularly and frankly with your contractor. This person or group of people will be spending quite a bit of time in your home, so it’s important that they are willing to take your concerns into consideration.

back to top

Energy Conservation

A Kilowatt Saved is a Kilowatt Earned. …Or Something to That Effect.

Now, more than ever, energy costs are one of the most important considerations for customers making a window purchase decision. AMSCO® windows incorporate the latest in proven, cutting-edge technology to provide our customers with the very best in energy performance in any climate.
back to top

Care and Cleaning

AMSCO® Makes Care and Cleaning Easy.

When cleaning AMSCO windows and doors, use the mildest cleaners possible. NEVER use solvents or abrasive cleansers – some chemicals can harm vinyl, PVC, SuperCap surfaces and other window components. We recommend Fantastik® and similar products to clean vinyl window frame surfaces. Over-the-counter glass cleaning products are recommended for cleaning windows.

Below is a chart of cleaners for specific circumstances recommended by the Vinyl Window and Door Institute.

Cleaners to Remove Stains from Vinyl Window and Door Frames

Bubble Gum Fantastik®, Murphy Oil Soap®, Solution of vinegar (30%) and water (70%), Windex®
Crayon Lestoil®
DAP (Oil-Based Caulk) Fantastik®
Felt Tip Pen Fantastik®, water-based cleaners
Grass Fantastik®, Lysol®, Murphy Oil Soap®, Windex®
Lipstick Fantastik®, Murphy Oil Soap®
Lithium Grease Fantastik®, Lestoil®, Murphy Oil Soap®, Windex®
Mold and Mildew Fantastik®, Solution of vinegar (30%) and water (70%), Windex®
Motor Oil Fantastik®, Lysol®, Murphy Oil Soap®, Windex®
Oil Soft Scrub®
Paint Brillo® Pad, Soft Scrub®
Pencil Soft Scrub®
Rust Fantastik®, Murphy Oil Soap®, Windex®
Tar Soft Scrub®
Top Soil Fantastik®, Lestoil®, Murphy Oil Soap®

*Cleaning Materials are listed in alphabetical Order. AMSCO does not endorse proprietary products or processes and makes no warranties for the products referenced herein. References to proprietary names is for illustrative purposes only, and is not intended to imply that there are not equally effective alternatives. All cleaners used must be thoroughly rinsed off and dried after use or discoloration of vinyl frames could occur.

Review the special Care & Cleaning instructions for the CōzE Vantage room-side surface low-e glass here.
back to top

 

Certifications

These Organizations Set the Standards. We Meet or Exceed Them.

All AMSCO® products are designed to meet or exceed the performance requirements of the following organizations. Click on the links below to learn more about each organization.

National Fenestration Rating Council (NFRC)

American Architectural Manufacturers Association (AAMA)

Energy Star

National Fenestration Rating Council ( NFRC )

We manufacture all AMSCO windows using NFRC methods to evaluate energy performance. This means that you can rely on the information published on the AMSCO window panel to accurately represent the performance levels of each of our products. It’s the best way to make informed choices about which products meet your energy needs.

In order to meet the NFRC guidelines, products are tested under predetermined criteria for:

  • U-factor
  • Solar heat gain
  • Visible Transmittance
  • Air Leakage

 

American Architectural Manufacturers Association (AAMA)

Our products meet or exceed strict air, water and structural performance standards as established by American Architectural Manufacturers Association. Tests include:

  • Resistance to air infiltration
  • Water Leakage
  • Forced Entry
  • Wind load pressure
  • Heat resistance (in excess of 300 degrees
  • Weatherability (performance in various climates

The AAMA certifies that our products have been tested and are manufactured and tested to their stringent performance evaluation procedures. AMSCO is enrolled in and certified under the AAMA Gold Label Certification Program.

ENERGY STAR®

You can be certain that your AMSCO purchase represents the finest in energy efficiency, because all AMSCO windows can earn the ENERGY STAR for meeting the strict guidelines set by the EPA and the US Department of Energy.


back to top

Frequently Asked Questions

Answers to many of the frequently asked questions our visitors and customers may have can be found on our FAQ Page. check here before you contact us.
back to top

Glossary

Glossary of Common Window Industry Terminology can be found on our Glossary Page

back to top

Warranty Info

The AMSCO Warranty

The AMSCO Windows® Difference – Peace of Mind

We are dedicated to delivering high quality products that provide value, comfort and peace of mind. All AMSCO Windows® products are produced knowing that they will be a part of our customers’ lives for many years. We present that philosophy to our customers by backing our products with a limited lifetime warranty. Including AMSCO Windows in your life will bring you peace of mind knowing that should defects arise we will correct them.

How long does the AMSCO peace of mind last?

Our commitment will last a lifetime. AMSCO Windows has been through it all and we’re still here. With more than 60 years’ experience to back us up, we can commit to our customers that we will be here to help.

Our Products, People and Partners are the Reason….

We start at the beginning of the manufacturing process and see it through to the end. We start with the best raw materials and combine that with the most experienced craftsmen to create a product to stand the test of time. Partnered with the best dealers and distributors in the industry we deliver with the confidence that we have built something special.

View US Warranty

 


Support Service

Getting Service

You may be able to fix minor issues yourself…

If all you need is parts please visit our Parts Store for some of the most common parts.

For easy to remedy issues and other tips please see our How-To video series hosted on our YouTube Channel.

Getting service for your AMSCO Windows is easy.

Due to the structure of the AMSCO distribution network, the fastest and most effective way to get service on your window and door products is to contact the servicing dealer that sold the windows. They will be your primary contact for resolutions regarding service.

If you do not know or cannot identify your servicing dealer we would be happy to assist you. Simply fill out the Service Request and submit it to AMSCO and one of our helpful customer service representatives will contact you.

Windows 101

 

New Construction

Where We Come from, “Builder’s Grade” is a Dirty Word.

In the window business, “builder’s grade” often translates to the cheapest thing available on the market that day. And when it comes to something as important as the windows that will be installed in your new home, you don’t want any part of it.

AMSCO® offers a wide range of windows to fit any new construction budget – and every one of them is sure to be a better choice than “builder’s grade.”
back to top

 

Replacement Windows

The old adage, “If it Ain’t Broke…” Doesn’t Apply to Old Windows.

There are many reasons to replace your old single-pane windows – and most of them have nothing to do with neighborhood baseball games. Here are just a few smart reasons to upgrade to a smarter replacement window:

Save Money on Energy Bills

If you have single-pane windows, upgrading to AMSCO® replacement windows with energy efficient features like double-pane, CōzE, CōzE Tint and CōzE HV glass will result in unbelievable year-round savings.

Improve Your Home’s Appearance

Our high quality vinyl, unique composite and selection of styles and hardware options can improve the look of your home both inside and out. Often, simply changing the window style can dramatically change the entire appearance of a room.

Increase Ventilation

Get more fresh air circulating in your house by replacing fixed units with operable venting windows. You’ll be amazed at the difference quality replacement windows make to the quality of life in your home.
back to top

Hiring a Contractor

A Window is only as Good as the Person Installing it. Choose Wisely.

Whether or not you are satisfied with any new window depends largely on the contractor who installs them. Here are a few tips to help you select a contractor that will help you get the most out of your AMSCO® windows:

  1. Ask the contractor if they possess all the required city, county or regional business licenses.
  2. Be sure they are bonded and insured. This will protect you in the event of an accident.
  3. Contact your city’s planning commission and determine who is responsible for obtaining any necessary permits. If it’s your contractor’s responsibility, make certain that they are aware of this. It’s also possible that separate permits may be necessary for windows and doors.
  4. Ask for customer referrals.
  5. Set a timeline for completion of your project and have the contractor put it in writing.
  6. Communicate regularly and frankly with your contractor. This person or group of people will be spending quite a bit of time in your home, so it’s important that they are willing to take your concerns into consideration.

back to top

Energy Conservation

A Kilowatt Saved is a Kilowatt Earned. …Or Something to That Effect.

Now, more than ever, energy costs are one of the most important considerations for customers making a window purchase decision. AMSCO® windows incorporate the latest in proven, cutting-edge technology to provide our customers with the very best in energy performance in any climate.
back to top

Care and Cleaning

AMSCO® Makes Care and Cleaning Easy.

When cleaning AMSCO windows and doors, use the mildest cleaners possible. NEVER use solvents or abrasive cleansers – some chemicals can harm vinyl, PVC, SuperCap surfaces and other window components. We recommend Fantastik® and similar products to clean vinyl window frame surfaces. Over-the-counter glass cleaning products are recommended for cleaning windows.

Below is a chart of cleaners for specific circumstances recommended by the Vinyl Window and Door Institute.

Cleaners to Remove Stains from Vinyl Window and Door Frames

Bubble Gum Fantastik®, Murphy Oil Soap®, Solution of vinegar (30%) and water (70%), Windex®
Crayon Lestoil®
DAP (Oil-Based Caulk) Fantastik®
Felt Tip Pen Fantastik®, water-based cleaners
Grass Fantastik®, Lysol®, Murphy Oil Soap®, Windex®
Lipstick Fantastik®, Murphy Oil Soap®
Lithium Grease Fantastik®, Lestoil®, Murphy Oil Soap®, Windex®
Mold and Mildew Fantastik®, Solution of vinegar (30%) and water (70%), Windex®
Motor Oil Fantastik®, Lysol®, Murphy Oil Soap®, Windex®
Oil Soft Scrub®
Paint Brillo® Pad, Soft Scrub®
Pencil Soft Scrub®
Rust Fantastik®, Murphy Oil Soap®, Windex®
Tar Soft Scrub®
Top Soil Fantastik®, Lestoil®, Murphy Oil Soap®

*Cleaning Materials are listed in alphabetical Order. AMSCO does not endorse proprietary products or processes and makes no warranties for the products referenced herein. References to proprietary names is for illustrative purposes only, and is not intended to imply that there are not equally effective alternatives. All cleaners used must be thoroughly rinsed off and dried after use or discoloration of vinyl frames could occur.

Review the special Care & Cleaning instructions for the CōzE Vantage room-side surface low-e glass here.
back to top

 

Certifications

These Organizations Set the Standards. We Meet or Exceed Them.

All AMSCO® products are designed to meet or exceed the performance requirements of the following organizations. Click on the links below to learn more about each organization.

National Fenestration Rating Council (NFRC)

American Architectural Manufacturers Association (AAMA)

Energy Star

National Fenestration Rating Council ( NFRC )

We manufacture all AMSCO windows using NFRC methods to evaluate energy performance. This means that you can rely on the information published on the AMSCO window panel to accurately represent the performance levels of each of our products. It’s the best way to make informed choices about which products meet your energy needs.

In order to meet the NFRC guidelines, products are tested under predetermined criteria for:

  • U-factor
  • Solar heat gain
  • Visible Transmittance
  • Air Leakage

 

American Architectural Manufacturers Association (AAMA)

Our products meet or exceed strict air, water and structural performance standards as established by American Architectural Manufacturers Association. Tests include:

  • Resistance to air infiltration
  • Water Leakage
  • Forced Entry
  • Wind load pressure
  • Heat resistance (in excess of 300 degrees
  • Weatherability (performance in various climates

The AAMA certifies that our products have been tested and are manufactured and tested to their stringent performance evaluation procedures. AMSCO is enrolled in and certified under the AAMA Gold Label Certification Program.

ENERGY STAR®

You can be certain that your AMSCO purchase represents the finest in energy efficiency, because all AMSCO windows can earn the ENERGY STAR for meeting the strict guidelines set by the EPA and the US Department of Energy.


back to top

Frequently Asked Questions

Answers to many of the frequently asked questions our visitors and customers may have can be found on our FAQ Page. check here before you contact us.
back to top

Glossary

Glossary of Common Window Industry Terminology can be found on our Glossary Page

back to top